Privacy Policy

This Privacy Policy explains how the Joint Center for Structural Genomics (JCSG) collects, uses, and protects personal data when you use this website or place an order.

Data we collect

• Order and contact data: name, email, shipping address, and order details you provide at checkout.
• Communications: messages you send us and our replies.
• Usage and device data: pages visited, approximate location, browser/device type, and similar analytics data collected via cookies and similar technologies.

We do not collect payment-card numbers directly; payments are processed by our payment provider.

How we use your data

We use personal data to fulfil and ship orders, provide customer support, operate and improve the website, maintain security, and comply with legal obligations. Where required, we rely on your consent (for example, non-essential analytics cookies), the performance of a contract (to fulfil orders), and our legitimate interests (to secure and improve the site).

Cookies & analytics

We use essential cookies to operate the site and, subject to your choices, analytics (such as Google Analytics) to understand usage. You can control cookies through your browser settings. We choose privacy-preserving settings by default.

Sharing

We share personal data only with service providers who help us operate the site and fulfil orders (such as shipping carriers, payment and analytics providers), and where required by law. We do not sell personal data.

International transfers

Your data may be processed in countries other than your own. Where it is, we take steps to ensure an appropriate level of protection.

Retention

We keep personal data only as long as necessary for the purposes above, including legal, accounting, and reporting requirements.

Your rights

Depending on your location (including under the EU/UK GDPR and South Africa's POPIA), you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. To exercise these rights, contact us using the details on our contact page.

Changes

We may update this policy; the version published here is the one in force.

This policy is a general template and should be reviewed by a qualified data-protection professional before launch.